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Hand-picked by the Country Living team for their provenance, sustainability, quality and craftsmanship

Frequently asked questions

What is the Country Living Marketplace?

The Country Living Marketplace is an online destination bringing together beautifully crafted products from trusted British makers, independent brands and small businesses. Every item is carefully curated by the Country Living team to reflect our values of quality, craftsmanship and countryside living.

Are all products on the Country Living Marketplace handmade or independently produced?

Many of the products on the Country Living Marketplace are handmade, hand-finished or produced in small batches by independent UK artisans. We prioritise craftsmanship, originality and responsible production, supporting small businesses wherever possible.

Where do Country Living Marketplace sellers come from?

Our artisans are based in the UK, with many operating from rural areas, workshops and family-run studios. By shopping at the Country Living Marketplace, you are directly supporting British makers and independent businesses.

How is delivery handled for Country Living Marketplace orders?

Delivery is arranged directly by each seller, allowing them to provide the most appropriate shipping method for their products. Delivery costs are clearly displayed on the checkout page before you place your order.

Can I return items purchased from the Country Living Marketplace?

Yes. Returns are managed by individual sellers in line with their own returns policies. Full returns information can be found on the product page and seller profile, and sellers are happy to help if you need assistance through the ‘Ask a Question’ button.

Are products on the Country Living Marketplace sustainably made?

Sustainability is important to us and many of our artisans use eco-friendly materials, ethical sourcing and low-waste production methods. Where relevant, sustainability details are clearly highlighted on product pages to help you make informed choices.

Is the Country Living Marketplace a good place to find unique gifts?

Absolutely. The Country Living Marketplace is ideal for finding thoughtful, distinctive gifts you won’t find on the high street - from personalised items and handmade homeware to artisan food, garden accessories and seasonal presents.

How does Country Living choose which sellers appear on the Marketplace?

All sellers go through a careful curation process by the Country Living team. We look for high-quality products, strong craftsmanship, reliable customer service and a clear alignment with the Country Living brand and lifestyle.

Are Country Living Marketplace products exclusive?

Many products on the Country Living Marketplace are exclusive or available in limited quantities, as they are made in small batches or created specifically for the platform. This means stock can be limited, adding to the uniqueness of each item.

Is it safe to shop on the Country Living Marketplace?

Yes. The Country Living Marketplace provides a secure checkout experience and works closely with sellers to ensure a high standard of service. Customer reviews and clear product information help you shop with confidence.

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Frequently asked questions