Shipping Cost
For UK deliveries, there is a standard charge of £2.99 for second class postage.
Delivery
Please allow 2-4 business days for delivery of all DIY kits (for all UK orders).
Please allow 3-5 business days for delivery of all handcrafted items e.g. macrame rainbows.
At busier times of the year, such as Christmas, please allow up to 10 business days for all deliveries. This is due to expected delays with postage services.
Returns
We will gladly accept returns/exchanges for all non-personalised purchases. Please return within 14 business days. Only on receipt of return will a refund or exchange be issued.
For any issues with personalised products, please contact us.
Buyers are responsible for the return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.