Kelpi Studio – Terms of Service (Marketplace Version)

Overview These Terms of Service (“Terms”) govern your use of Kelpi Studio’s products and services offered via our shop on the Country Living Marketplace platform (“the Services”). By purchasing from us, you agree to these Terms and to our Privacy and Refund Policies.

1. Use of the Services

You must be at least the age of majority in your region to purchase from us. When placing an order, you agree that all information you provide (including name, contact details, payment information and shipping address) is accurate and complete. You are responsible for ensuring your details remain up to date so we can communicate with you about your order.

2. Products

We aim to display our products as accurately as possible, but colours, textures and finishes may vary depending on your device and screen settings. Product descriptions, pricing and availability may change without notice. We may limit quantities or discontinue products at our discretion.

3. Orders

When you place an order, you make an offer to purchase. We may accept or decline any order at our discretion. Your order is confirmed only once payment has been processed and we send an order confirmation. Please review your order carefully before submitting. Changes or cancellations may not be possible once processing begins. Returns and exchanges are handled in accordance with our Refund Policy.

4. Pricing and Payment

All prices are shown in the currency displayed on our store and exclude shipping, taxes or import duties unless stated otherwise. You agree to provide valid and authorised payment information and to pay all charges incurred, including applicable taxes and delivery costs. Pricing may differ from other platforms or stockists.

5. Shipping and Delivery

Estimated delivery times are provided for guidance and are not guaranteed. Delays may occur due to carriers, customs, or events beyond our control. Risk of loss transfers to you once the order is handed to the carrier.

6. Intellectual Property

All content on our store, including images, artwork, product descriptions, graphics, branding and designs, is owned by Kelpi Studio or our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, publish or distribute any content without our prior written permission.

7. Third-Party Services and Links

Our store may include links or access to third-party tools or websites. We are not responsible for their content, policies or services. Use of third-party sites is at your own risk.

8. Customer Conduct

You agree not to use the Services for unlawful purposes or in a way that harms Kelpi Studio, other customers, or the platform. Prohibited activities include transmitting harmful code, interfering with the website, or attempting to gain unauthorised access to systems or data. We may restrict your ability to use the Services if you violate these Terms.

9. Feedback

Any feedback, reviews or suggestions you submit may be used by us for improvement, marketing or other purposes without compensation. You confirm that any feedback you provide is accurate and lawful and does not infringe the rights of others.

10. Disclaimer of Warranties

Except as required by law, the Services and products are provided “as is” and “as available.” We make no guarantees regarding accuracy, reliability, or suitability for your particular purpose. Any reliance on information provided is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Kelpi Studio is not liable for any indirect, incidental, special or consequential damages, including loss of profits, data, or savings, arising from your use of the Services or products. Our total liability for any claim shall not exceed the amount you paid for the relevant product.

12. Indemnification

You agree to indemnify and hold harmless Kelpi Studio and our employees, partners and contractors from any claims, losses or damages arising from your breach of these Terms or misuse of the Services.

13. Governing Law

These Terms are governed by the laws of the jurisdiction where Kelpi Studio is headquartered. Any disputes shall be resolved in those courts.

14. Changes to These Terms

We may update these Terms from time to time. The version published on our store is the current version. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms, please contact us through the 'Ask a Question' button.