Liberty 'Snowdrop Spot' Lampshade

By ordering from Milly & Monty Bespoke Lampshades you agree to be bound by these Terms & Conditions, which apply to all transactions via this web shop. Any contract between us will be governed by English law. Milly & Monty reserve the right to update these Terms & Conditions periodically. Your statutory rights are not affected.

Orders and Availability: When submitting an order to Milly & Monty, you are entering into a contract with us to supply you with products as described in the product detail. This contract becomes binding upon our acceptance of your order. In the unlikely event of the product ordered not being available, we will contact you to either offer a full refund, or to discuss alternative options with you. Any refunds due to unavailability will be made as soon as possible, and within 30 days of your order. All products on this listing have either been handmade by or sourced solely by Milly & Monty.

Product Pricing: All prices shown are in British Pounds Sterling (£GBP). Prices may change periodically without notice. The product price does not include delivery. Courier charges will be detailed at the check-out.

Payment: Payment via the website is enabled by Stripe. Stripe is a payment processor, enabling payment with all major debit and credit cards over the internet. Milly & Monty do not store any debit/credit card details. All transactions shall be made in British Pounds Sterling (£ GBP).

Delivery/Collection: Products are couriered via the ‘Royal Mail Tracked 48’ service. Milly and Monty do not ship outside of the UK. Products listed are handmade to order and will be dispatched within 28 days of receipt of payment, unless otherwise advised. Local collection of orders is by appointment only.

Product Information: We take great care to ensure that product details, descriptions and prices appearing on this listing are correct. Products are photographed in their true condition and show their true colours, however images and colours may appear differently, when viewed on different screens. Our bespoke products are handmade to order and we cannot guarantee the exact positioning of fabric patterns and this may differ from those detailed in the listing. If you require pattern matching, please contact us via the ‘Ask a Question’ button on the website to discuss. Seams on lampshades cannot be pattern matched due to either the size or shape of the lampshade panel or frame.

Product Safety: Milly & Monty request the use of max.12watt LED light bulbs with all our lampshades. The hard lampshade component parts have passed BS EN 60598-1: 2008 Lighting Association’s Glow Wire Test. The lampshade covering, when adhered to the PVC lining, becomes fire retardant.

Order Cancellation: We reserve the right to cancel purchases and orders for any reason prior to dispatch. If orders are cancelled by us, you will be refunded any monies paid in relation to your order. If you wish to cancel your order, please contact us via the ‘Ask a Question’ button on the website, as soon as possible and let us know your name, date of order and order content. If your order has been accepted, it has already gone into production. Product orders at this point cannot be cancelled and are non-refundable.

Returns: Milly and Monty hand-make all lampshades and cushions to order. No products are held on stock. Bespoke, handmade products therefore are non-returnable and non-refundable. If you wish to return any item for any reason, please email us beforehand. In the unlikely event of a quality issue, please contact us via the ‘Ask a Question’ button on the website, within 48 hours of receipt of goods. Items being returned must be in their original state with all labelling intact, carefully packaged in the original packaging. Product must only be returned using a tracked and insured delivery service. Returned orders are at your own cost and must arrive in perfect order. If your order has arrived damaged due to its transit, please contact us immediately - we only have 7 days to make a claim with the courier company. Please keep all packaging and take images of the packaging and the product as proof. We will reimburse you as soon as the issue has been resolved.

Intellectual Property: All content, graphics, photographs, icons, images, logos are the property of Milly & Monty and we request that you do not share, download or use these. If you wish to share our information through social media, please give credit to Milly & Monty Lampshades.