Making a Purchase
Just browse the online shop and click on any items that you wish to buy.
For any commissions please allow 3-10 weeks from order placement to the finish of the commission. The length of time depends on what I am working on at that moment. Non non-refundable deposit is arranged for some commissions.
Postage & Delivery
Online shop orders will be normally dispatched to you within 1-2 working days.
Most orders are sent by FREE delivery, Royal Mail 2nd Class. An upgrade is available. Larger orders and large items are mostly posted by Parcelforce or APC.
Delivery is Free within the UK only. If purchasing from outside the UK please contact me first for postage costs.
Returns Policy
If for any reason you are not entirely satisfied with your order then please contact me immediately via the Ask a Question button to arrange a return. Once the goods are returned undamaged, your transaction will be refunded. (We recommend you use a signed-for delivery service with proof of postage). Please note that you will have to bear the direct cost of returning the product.
In the event of breakage please notify me immediately and send a picture of the damaged goods and of the damaged packaging to substantiate the claim with the carrier.