Shipping and Delivery:
Dr Sally's Botanicals delivers to UK destinations
UK
Royal Mail Tracked 48 hours
We aim to dispatch all orders within 2 working days of receipt.Please allow up to 7 working days for delivery.For orders under £30.00 shipping is £4.50.For orders over £30.00 shipping is free.
Telephone OrdersWe welcome orders via the telephone.
Call 01472 884834 to place your order. Telephone orders are subject to our standard delivery options.
Out of Stock ItemsOccasionally a product may be out of stock and we are unable to meet our delivery schedule. We will let you know if this is the case and provide an estimated delivery time frame or recommend an alternative. If this is unacceptable we will issue a full refund.
Product Variations
Products may differ slightly from the images shown. We endeavour to keep images current but manufacturers may alter product packaging from time to time.
Returns:
We are happy to accept returns, but we do request that orders are returned to us within 14 days of receipt. It is your responsibility to return items to us, and we request that you use a “recorded” service to allow you to trace the returned item if necessary. We cannot be held responsible for loss or damage to goods whilst they are being returned. To return an item you must include the delivery note or a copy of your e-mail invoice with the goods. Goods must be returned in appropriate packaging.
We are unable to accept returns on consumable goods unless they are faulty.
For more information on deliveries or returns please contact us.