Maxi Mermaid Gold Necklace - Zennor

Terms of Sale By placing an order with Dainty London you agree to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. All buyers must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. Delivery Times & Charges Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Bespoke and ‘Made to order’ pieces can take up to 4 weeks for completion and delivery. Cancellation Policy Under the Consumer Protection (Distance Selling) Regulations, you have up to 7 working days after you have received your delivery to cancel your order (other than in respect of commission, bespoke and ‘made to order’ jewellery made to your specification or any earrings). To cancel your order you may email info@daintylondon and we will reply with instructions on returning your goods. Dainty London does not cover the postage cost of returning goods except in the case where the wrong product is supplied or in case of faulty/damaged goods being supplied. Further details of your rights under Distance Selling Regulations are available from your local Trading Standards Department or Citizens Advice Bureau. Refund Policy If you wish to return a product you have purchased from Dainty London, you may do so providing the item is unused and in a re-saleable condition within 28 days of delivery. Your refund will be credited to the original payment card used. If the product returned is not in a fully saleable condition or the packaging is damaged, we reserve the right to refuse a refund. Postage costs cannot be refunded. Please note we cannot accept any returns or offer refunds on any earrings, due to hygiene reasons, or 'Made to order/ bespoke' items.