Mini dried flower Christmas wreath hangings

Delivery:
Small and medium products are delivered via Royal Mail 24 hr tracked, any larger products are sent via Parcel Force. All products are dispatched within 1-2 days of your order unless made to order which will be dispatched, once complete, 5 working days after your order.

Refund:
You have 14 days to get in touch to request a return from the date you receive the product.
If a return for a product has been agreed, all items must be returned in the original packaging provided.
Return postage must be covered by you, it is recommended that you use a tracked service as it is your responsibility to ensure the item arrives safely.

Once the returned item has been received a refund will be issued to your original payment within 14 days. Please allow up to seven days for the refund to appear in your account or to show on your statement.

Please note unless faulty or damaged any made to order products are non-refundable

Damaged Products:
For damaged products please get in touch and I will get back to you ASAP. I will ask you to send a photograph of any damage.

For made to order items, where a replacement will be needed, please allow a few days for your replacement, I will keep you updated with the process as I am making. A damaged made to order item can also be replaced with a ready made product of the same value or a refund can be issued.

Ready made orders can be replaced with any another ready made product of the same value or a refund can be issued.

I will organise a postal collection of the damaged product. Refunds will be processed once the postal collection has taken place and will be issued to your original payment. Please allow up to seven days for the refund to appear in your account or to show on your statement.