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Please be aware that with natural wood and handmade items, there will be variations and no two pieces will ever be completely identical. Each piece of wood has its own imperfections (knots, nicks etc) which add to its character.
Eco-friendly packaging
As an effort to be more environmentally friendly, your item will be shipped with little to no plastic packaging where possible.
UK shipping is charged at a flat rate of £3.75. Orders are sent using Royal Mail Tracked 48.
Ready-to-ship items are dispatched within 1–4 working days. Made-to-order and personalised items are dispatched within 1-3 weeks. Please check the individual product listing for the relevant dispatch time.
Once dispatched, orders usually arrive within 2–3 working days. Tracking information will be provided when your order is dispatched.
If you have a question about your order or need it by a particular date, please use the "Ask a Question" button before ordering.
Returns are accepted within 14 days of receiving your order. Items must be returned unused and in their original condition, and return postage is the customer’s responsibility.
Personalised, bespoke and custom-made items cannot be returned unless they are faulty, damaged or not as described.
If there is a problem with your order or you would like to arrange a return, please use the "Ask a Question" button.