ORDERING
All items are Handmade to Order. Please allow 14 - 21 days for dispatch
Lampshades and Cushions
These are bespoke and handmade to order therefore non-returnable. As device colour resolutions can vary I am happy to supply a sample in your chosen design/colour before you place your order
SHIPPING COST
Shipping is calculated at checkout for each order
RETURNS
I hope you are happy with your purchase but if you wish to return an item please advise me within 3 days of receipt. Items must be returned within 14 days of receipt
Return costs - post and packing - will be the responsibility of the customer unless the goods are found to be faulty or damaged
Returned products must be in an unused condition and carefully packaged in the original packaging. It is recommended that you use a Tracked/Signed For service and for your own protection please obtain proof of posting as any goods lost in transit are the customers responsibility
Custom or Bespoke orders are non-returnable and non-refundable unless found to be faulty or damaged
In the unlikely event that an item has been damaged please contact me as soon as possible and take detailed photos of any damage and the packaging which the item arrived in